Returns & Exchanges

At 42Lolita, we want you to be fully satisfied with your aesthetic wardrobe; if your purchase doesn't meet your expectations, we offer a 14-day return window from the date of delivery for most items in original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at support@42lolita.com within 14 days of receiving your package, providing your order number and clear photos of the items you wish to return.

• 2.
  Receive Authorization

  Our team will review your request within 48 hours and provide a Return Merchandise Authorization (RMA) along with the specific return shipping address for our warehouse.

• 3.
  Pack and Ship

  Securely pack the items in their original packaging with all tags attached and ship them back to us using a traceable shipping service of your choice.

• 4.
  Inspection and Refund

  Once we receive and inspect your return for any signs of wear or damage, we will process your refund to your original payment method within 5-7 business days.